Home FAQs

Frequently asked questions

The things people actually ring and ask, answered straight.

Do you charge for a quote?

No. We come out, look at the roof properly and give you a written price, at no cost and with no obligation to go ahead.

How quickly can you come out?

The phone is answered 24 hours a day and we do emergency call outs. For a job that is not dripping through the ceiling, Dave’s own words on the form were a one week turnaround.

What areas do you cover?

Bromsgrove, Redditch and South Birmingham. That takes in Catshill, Barnt Green, Alvechurch and Rubery on the Bromsgrove side, and Kings Norton, Northfield, Longbridge, Selly Oak, Bournville, Kings Heath, Moseley, Hall Green, Harborne, Stirchley and Cotteridge on the Birmingham side.

How long have you been roofing?

Three generations of the same family. Dave runs a team of ten.

Will I need scaffolding?

Anything above single storey, or any job lasting more than a short visit, normally does, both for safety and for a better finish. It is included in the written price from the start rather than added later.

Do you work in bad weather?

Some work can be made safe in the wet, but a lasting repair needs a dry roof, particularly anything involving mortar or lead. We will always tell you which of the two you are getting.

Can you match my existing tiles?

Usually. The concrete interlocking profiles across the south Birmingham estates and the clay tiles on the older Bromsgrove and Redditch stock are all ones we handle constantly, and reclaimed tiles are available for the awkward ones.

Do you take on commercial work as well as houses?

Most of what we do is for homeowners and landlords. Ring and describe it and we will tell you honestly whether it suits us.

What happens if you find something unexpected once you start?

We stop, photograph it and tell you what it will cost before carrying on. Nobody enjoys that call, but it is a great deal better than finding out afterwards.

Do you clear up afterwards?

Yes. Waste goes with us as we go and the drive gets swept before we leave. One customer on Google mentions the dust being washed off her car.

Can I see photographs of the work?

Yes, and we take them as a matter of course. Most of a roof is somewhere you will never stand, so photographs of each stage are the only way you can actually see what you paid for.

Do you do flat roofs as well as pitched?

Yes. EPDM rubber, fibreglass and felt, on extensions, garages, porches and dormers.

Do you do gutters, fascias and soffits?

Yes. Replacement UPVC roofline and gutter repairs, on their own or as part of a re-roof.

How do I get in touch?

Ring or text 07490 870599, message on WhatsApp, or fill in the form on the contact page and it opens WhatsApp with your details already written out.

Still not sure?

Ring and ask. We would rather answer a question than have you guess.

Get a free quote

Someone comes out, looks at the roof properly and gives you a written price. No charge, no obligation.

Call 07490 870599 WhatsApp us
24 hours a day, 7 days a week, including emergency call outs
Rated 5.0 on Google from 35 reviews
Family firm, three generations, a team of ten
Bromsgrove, Redditch and South Birmingham